We will safeguard a set of your keys, unmarked and secure ready for when the need arises to respond to an alarm activation at your home.
If you lose your keys we’re a call away from helping you back into your home and if the need arises assist you with lock changing.
When you’re away for a period of time on holiday or business trips you know your property will be watched and all security situations will be dealt with by us on your behalf. We can send officers to your property at random times to show a visible presence when your away to deter opportunists.
View a video of the process.
1. We listen to your requirements
All of our customers are different and we will tailor the service to meet your needs.
2. We conduct a free site survey
We will attend your property to collect the keys and perform the site survey. All details that we take will then be incorporated into the Assignment Instructions which will be used by the Officer in the event of an alarm activation.
3. We assign an account manager
A member of our experienced team will look after you. Any queries or additional requests will be responded to quickly and effectively.
4. Ready to respond
Our monitoring station is fully manned by SIA Licensed Operators, 24/7, 365 days a year.
You can leave your home unattended knowing that your property is under our protection.
5. We dispatch a professional
If your alarm is activated, our mobile response officer will arrive at your property within minutes, perform thorough checks internally and externally to determine the reason for activation and execute the appropriate action to secure your home.
6. We resolve any issues
When our officers attend an incident you can be assured that they won’t leave the property until the situation is resolved and your home is secured.